Privacy Policy

Last Updated: 24 Oct, 2024

Paywint (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use the Paywint mobile application, website, or services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue the use of our Services.

1. Information We Collect

We collect the following types of information to provide and improve our Services:

a. Personal Information

When you register, use, or interact with Paywint, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Bank account details
  • Credit/debit card information
  • Transaction details (amount, time, and recipient details)

b. Device Information

We collect information about your device when you use Paywint, including:

  • Device type and model
  • Operating system
  • Browser type
  • IP address
  • Device identifiers

c. Location Information

With your consent, we may collect and use your precise location data to enhance your experience and provide relevant services.

d. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve user experience, analyze usage trends, and administer our Services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process payments: Facilitate secure and seamless transactions using linked bank accounts, credit/debit cards, or wallets.
  • To provide customer support: Assist you with any inquiries or issues related to our Services.
  • To enhance user experience: Analyze usage data to improve our Services and introduce new features.
  • To communicate with you: Send you transaction alerts, security updates, and important account-related information.
  • For marketing purposes: With your consent, we may send you promotional materials related to Paywint. You can opt out at any time.
  • To comply with legal requirements: Use and retain personal data to fulfill legal obligations, prevent fraud, and maintain security.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We work with trusted third-party providers who help us with payment processing, customer support, and technical maintenance. These providers are bound by confidentiality agreements and are only allowed to use your information to perform their services.
  • Legal Compliance: We may disclose information if required by law or if necessary to protect the rights, property, or safety of Paywint, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your personal information to the involved third parties.

4. Security of Your Information

We take the security of your data seriously and implement a variety of measures to protect it:

  • Encryption: All sensitive data (such as payment information) is encrypted using industry-standard encryption protocols.
  • Secure Servers: We store your information on secure servers and use firewalls and access controls to protect against unauthorized access.
  • Two-Factor Authentication (2FA): We offer 2FA to enhance the security of your account. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If your information is inaccurate or incomplete, you can request that we update or correct it.
  • Deletion: You can request that we delete your account and associated personal information. However, we may be required to retain certain information for legal purposes.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. International Data Transfers

Paywint is based in the United States, and your information may be transferred to, stored, and processed in the U.S. or other countries. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@paywint.com

Phone: +1 (408) 516-1413